About
Us ~ Ordering Information ~ Frequently Asked Questions
Guarantee/Returns
Attic Moose Antiques LLC stands
behind our products. If you are unhappy with your merchandise, politely
contact us via email immediately to arrange for its return. We will be
happy to exchange it for another Item (you pay actual shipping charges
both ways) or we will credit you for the original purchase price (minus
actual shipping charges & 20% restocking fee). Returned items must
be received in the same condition they were sent and postmarked within 3
days of receipt. We will not refund, for any reason, until the item is
returned to us at your cost-no exceptions. Sorry, no return/refund
on custom made items.
In the rare instances that an item is
damaged in shipping, please politely let us know immediately and we will
work with the carrier on your behalf by filing an insurance claim.
You will need to save the original shipping box and all packing
materials in order for an insurance claim to be paid.
* To place an order,
please use our secure shopping cart. Our cart is set up to accept Visa,
MasterCard, American Express or Discover. The descriptor on your credit card
statement will read: "Attic Moose Antiques LLC." We apologize, but due to our inventory changing
daily, we can not accept mailed (checks/Money Orders) payments.
$20.00 minimum per order.
* If you have a question about an
order already placed,
please email us
with your order number at
* If you need special delivery options such as FedEx Overnight, please leave a message on your order form
and we will email you back to discuss options with you. * To ask specific questions about our
product line, please call our product information line: 800-878-1843, 8:00am - 5:00pm CST Monday through
Friday. This phone number is for product information only. If you
are interested in a custom made item, email us with the style number,
size, description and your zip code. Sorry, for your protection and ours, we do not accept orders over the phone.If you
have questions regarding shipping, previously placed order, etc, please email us
at
* All orders are processed the same day and all items are in stock
(unless otherwise noted). Your items will be shipped within 2-4
business days via the United States Post Office or FedEx Ground depending
on the size of the order. Incorrect addresses or undeliverable
packages will be reshipped via another method at your expense.
Orders outside the Continental lower 48 States may incur extra shipping charges depending on
the size of your order.
* Sorry,
we do not offer wholesale pricing.
* Our
inventory changes weekly so we do not print a hard copy catalog.
We do have an online .pdf catalog
available here:
Catalog
* International shipping.Our online shopping cart is setup to
only ship to the
United States or Canada. We do offer selected International shipping
to other countries with
prior approval and a minimum $50 order. For Pre-approved
International customers we will send you a separate link to bypass our secure
shopping cart. Canadian orders will incur additional shipping charges.
* We make every effort possible to ship to your
desired "Ship to" address, however some
times the different address does get missed. We apologize in
advance if this should happen to you. Please make a note in the
section provided in your shopping cart to make sure we catch
your desire to ship to address. Sorry,
but we will not reship orders once they have been received. * If you see it now-Please buy it now, we cannot
guarantee it will be offered on your next visit. Orders
are filled on a first come, first serve basis. When an
item is sold out it is immediately replaced with a new item. Orders of multiples without
prior approval will be filled to the best of our ability.
All items on these pages are subject to availability.
We treasure your
privacy
Moose-R-Us.Com/Attic Moose Antiques
LLC is committed to
maintaining the privacy of our customers. All information given to
Moose-R-Us.Com/Attic Moose Antiques LLC is for our internal use only. Your
name, address, phone number and credit card information will be used
solely to process your order, while your e-mail will be used for order
confirmation and business correspondence.
Moose-R-Us.Com/Attic Moose Antiques LLC will not release, sell, or pass
along any personal information to any outside party for any reason.
The perfect gift for the "hard to buy
for". A Moose-R-Us gift certificate available in $20, $30, $50,
$75 or $100 will be mailed
directly to the recipient you specify.
A custom made rustic sign is a real novelty item that sets the mood
of the interior or exterior of a business right away. The rustic look
is one that is set back in time when shopkeepers hung their shingles out
to advertise their businesses, and a custom made sign is still every bit
as impressive in the modern world. Since the downtown sections of most
cities these days have given way to suburban shopping malls, the custom
made rustic sign is not as prominent on the modern-day business
landscape as it once was; however, there are still people around that
like hanging onto the past for the enjoyment of all of us, instead of
giving way to bright neon signs that light up the outside of a building
or the modern-day white signs with changeable lettering that we see so
much of today on the outside of modern business buildings. Many
businesses today do not have the opportunity to even hang a sign up, but
stay inside their cubicles in large highrise buildings, with little more
than a number and a name plate on the outside of their door to alert
consumers that they even exist.
Well, so much for modern-day progress. I'll get on with one business
that was found online that still believes in the old-fashioned custom
made rustic signs to set the mood and the atmosphere. One business that
specializes in cabin decor custom made rustic signs is located online at
Moose-r-us.com. At this online store, you can take a tour through the
sign showroom and see what you like the best. When you do, you'll find
several categories of custom made rustic signs to look at. Among the
new arrivals in custom made rustic signs are the famous pub signs, which
is one category of business still well-known for custom made rustic
signs, welcome signs, cabin door signs, hunting and fishing lodge signs,
wooden carved peg wall rack coat hooks, mantel picture signs, and many
others.
Moose-R-Us will custom make any size frame,
mirror, sign, house numbers, or cabin welcomes handmade from birch bark,
rustic twig, red twig, cedar, and pine. This online store was the
only store that I found right away, and they had so many different
themes of custom made rustic signs, that I could not cover all of them
well enough to look elsewhere for more.
Our custom made products are featured in
the eBay Home Makeover Book and Log Home Design:
We wanted to let you know that we are very pleased with
the order we just received from you, so much so that we have ordered again
the same items. We have recently begun to redecorate and were pleased to
find several items that we had been looking for and couldn’t find. The
quality is excellent and the delivery was extremely quick. Thank you again.
~ Donna Jo and Ed in New York
Our mirror and "towel holder" just arrived today!! Thank
you so much, we love them, and I cannot wait to check in to your website as
we continue to renovate our new home!!! Take care!! ~ Krista in New York
I just had to let you know how much I love the red cedar
incense! I grew up with the Campfire Memories pine and have always had some
in a drawer...and treated myself to burning some at christmas time. When I
was looking for some for a friend, I found your website and decided to try
the cedar for myself. It is a truly wonderful rustic smell. And full of
memories of camp, and summer vacations in a cabin with a fireplace... ~
Gin in Wisconsin
Thank you from Montini Hall, Rushford, MN! Hello, my name
is David (-protected-), and I am the parish administrator for St. Joseph's
Catholic Church in Rushford. I want to thank you for the unique sign "Montini
Hall Cafe"! It is a beauty! And very much appreciated. God bless you!
David in Minnesota
Hi I received my order yesterday. Your items are
absolutely ADORABLE...I can't wait to hang them in our cottage. Thanks ~
Lori in Michigan
I just wanted to write and let you know how really
pleased I am with my purchase from you. I ordered the trio of North Woods
acorn ornaments and a natural garland. I received everything in tip top
shape and in a very timely manner and it is all wonderful! Especially the
ornaments. I collect acorn ornaments and they are GORGEOUS!! Thank you once
again for terrific service! ~ Jeanne in Pennsylvania
I recently ordered several items from your company. They
arrived and I am so pleased. Sometimes it is hard to tell on-line if an
object is what you really think it will be. I love everything I ordered !
Thanks for making it all so easy. ~ Susan in Texas
email Subject: Got My Order: "And I am extremely pleased
with it and how quickly I got it! I’m always a little leery of trying a new
website, but I have now added you to my favorites and I’ll be ordering more.
Thanks very Much!" ~ Charlotte in Pennsylvania
"Just wanted to send ya a special thanks... I've never
dealt w/ an on-line company that had such WONDERFUL customer service. You've
answered my email's in the same day * Gasp * You can't even get that from
you local car garage anymore!!!!! Thank you, I've told all my friends about
your great site!!! I know it might seem silly to even send this email, but a
lil' appreciation never hurt.... So, Thank you! I'll be shopping the site
again very soon!!!!" Sincerely, ~ Carrie in Kentucky
"Thank you for providing such natural-looking decorations in one easy to
shop at place. Our order arrived already and everything is just perfect. I
especially love the mirror. Now to convince my husband we need to redo the
bedroom too! :-)" ~ Rita in Tennessee
"I really appreciate the super fast shipping and great
service! All our items were very well packed. Thanks for Everything, I will
be back for more!" ~ Penny in Arizona
"I have to admit, its not often you come across such a professional company
to do business with on the internet I am telling all my friends about your
site. Thanks again, everything arrived safe. ~Rick in Illinois
"We received our rustic sign this morning and we both
LOVE it!!! We will display it proudly and look forward to telling all our
friends about Moose-R-Us. Chuck sends a great big THANK YOU for your
understanding and patience in the selection process. We think of you as a
personal friend rather than a company. Give our special thanks to your
designers for creating a perfect sign that exactly matches my very first
email description. Your web-site has been added to my bookmarks!" ~
Clara & Chuck ~ Presque Isle, WI
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Certificates
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Attic Moose Antiques LLC
Po Box 205
Spring Valley, MN 55975